Q&A: How to Get the Best Deal on Shipping Costs

A customer asked: The shipping cost for an item I want to order from your website is reasonable if I order just one. But I need three of them, and the shipping costs seem much too high. I really need all three, but I don’t want to pay that much for shipping. Is there anything you can do to get me a better deal?

Jerri’s answer: Great question! Our website software isn’t always accurate when it comes to larger orders. It’s a math thing. What you need is personal assistance to calculate the correct shipping charges. We want you to have a good shopping experience, so please call us if you have questions when ordering. We will help you right there on the spot rather than sending you back to the website.

Also, just so you know…we reconcile the amount that gets charged for shipping with the actual shipping costs associated with each order. So if our website software should ever accidentally overcharge you for shipping, we would catch the error and refund the difference.

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